SALES & SERVICE FAQs

SALES & SERVICE FAQs

SALES & SERVICE FAQs

Caution

Can I use "Kiln Cloth" or "Kiln Paper" in my electric kiln?
Can you use a kiln for carbon burnout?
What about firing the kiln at night unattended?

Service & Warranty

How to get expert Instrument Panel Repair
What do I do if there is shipping damage?
Where can I get service?
Will working on your kiln void the warranty?

Parts

Are parts available for all L&L kilns?
Are there different size element holders? Can larger ones be made?
Can I buy and use L&L element holders for a kiln I am building or on other kilns?
How does L&L ship parts?
What are the packing charges for parts?
Where can I get parts?
Why should I use L&L elements?

Specifications & Literature

Notes on Sectional Kiln Construction
What is so great about Dyna-Glow Hard Ceramic Element Holders? Do they cost more?
What is the difference between a JD230 and a JD230-EZ?
What is the difference between a Jupiter kiln and a DaVinci kiln?
What is the difference between an Easy-Fire kiln and a Jupiter kiln?
What is the difference between the Easy-Fire Kilns and the School-Master kilns?
Why does L&L's Easy-Fire e28T-3 3-phase kiln have a maximum cone of 10, while some other popular brands have a maximum cone of only 8?
Why does the e23T go to Cone 10 but the e28T only go to Cone 8?
Why don't other manufactures use Ceramic Element Holders?

Miscellaneous

Can L&L ship kilns collect?
Can L&L ship kilns Prepay and Add?
Does L&L Export?
How are L&L kilns packed?
How much does it cost to ship a kiln?
How to get to the L&L factory and can I visit?
How to order from the factory
What freight companies does L&L use? Can I specify a freight company?
What is the FOB (Freight on Board) point?
What is the freight classification?
Where can I buy L&L Kilns?

Used & Discontinued Kilns

Can I convert an old K Model, P Model, H Model or other old L&L manual kiln to be automatic?
Can I convert my older J Series Manual Econo-Kiln to an automatic kiln?
How old is my kiln?
I have an old L&L Kiln that I want to sell. What is it worth?
I just bought an old L&L kiln and it's in great shape. How do I get instructions?

Operation

Can the DynaTrol count the number of firings of the kiln?
How to Place Posts when Loading a Kiln
Should I get a powered bottom?
What are graded elements and how do they work? Does L&L use them?
Where can I get good information on how to fire my kiln?

Vent

Can your Vent-Sure discharge out of the roof instead of the wall?
Do I need a vent?
Do you need a kiln Downdraft Vent with a Hood Vent?
How is the vent controlled?
Is the vent-sure controlled by the kiln or is there a separate power supply?
Is there a specification for what height to install a vent hood over a kiln?
Should you prop the lid up to remove moisture or does the vent take care of this?

Assembly

How do I move a used kiln?
How easy is the set up of L&L sectional kilns?
Should you use the latch on an "Easy-Lift" Lid?
What is the purpose of the latch on the new L&L Spring Hinge?

Installation

Can I get a 30 amp plug on an e18S or e18S-3 or JD18 or JD18-3?
Can I use Three-Phase Wye Power on a Three-Phase Delta wired kiln?
Can you remove the door of an Easy-Load kiln?
Do I need a separate electrical line for my kiln?
Do you make 480 volt kilns?
Firing a kiln safely in a garage
How do I know if I have 240 or 208 volts and single or three phase?
Is three phase cheaper to run than single phase?
What does it mean to direct wire a kiln? Is there a power cord?
What is a GFCI or GFI Breaker or Outlet and why might it trip when used with an electric kiln?
What is a UL499 or MET listing?
What is Branch Fusing and where is it used?
Where can I get more information about electricity and voltage?
Where should I put my kiln?

Accessories

Can I buy kiln furniture separately rather than in the kits mentioned for each model?
Can you add a section to an Easy-Fire Kiln?
Can you purchase a kiln with the Pull apart Option & Easy-Lift or Standard Hinge?
Do you need APM elements for JH and eQuad-Pro kilns?
Does it make sense to buy a JD18, JD23 or JD2918 and then add a section to it later?
Does L&L make a wall mount control that I can plug my kiln into?
Is a powered bottom necessary?