Get Technical Support

Explore the Knowledgebase

This has the latest information on technical support issues and kiln troubleshooting. Each article is linked to particular kilns. Videos and actions are linked to articles. This is the first place to look!

General Guide to Technical Support

This page will tell you how to go about getting expert technical support - where to begin, what you will need

Personalized help

This page is a form that will allow you to get free personal help with your kiln problems.


Browse through the entire list of videos. These can be real time savers. Learn by seeing!

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We have detailed information about most of our parts with extensive photos, part numbers and prices. You can filter by Kiln Series, part number, and name. What's that whatchmcallit?