Technical Support for L&L Kilns

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Photo of Kiln Data Nameplate

This is a Data Nameplate that you will find on your kiln. Obtain the Serial Number, Model Number, Voltage, Phase, Amps and Watts for your email for quicker better service.

To get technical support from L&L Kilns please send an email to service@hotkilns.com

Include in your email the following important information:

  1. Your name.
  2. Your organization name.
  3. The Serial Number, Model Number and Voltage information from your Data Nameplate.
  4. Your phone number and possible times to reach you during business hours.
  5. A description of the problem you are having and anything you have done so far to troubleshoot it.
  6. Photos!

You may want to read our Warranty Policy.