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| L&L Kilns |
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877-455-5456
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L&L Kiln's patented hard ceramic element holders protect your kiln..
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© 2008 L&L Kiln Mfg. Inc.
505 Sharptown Road
Swedesboro, NJ 08085
Phone: 856-294-0077
Fax: 856-294-0070
sales@hotkilns.com
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SERVICE & SUPPORT
ENGINEERED INTO OUR KILNS -
AT THE CORE OF OUR COMPANY
SERVICABLITY OF L&L KILNS
L&L kilns are first of all designed to be easy to service. Ask professional kiln repair people. Sectional kilns (especially ours which are so easy to take apart) are easy to fix. The panels can be unplugged by even the most non-technical person and sent to the factory for expert factory service. Our control panels are logically laid out with service in mind and all include hinged covers. No special tools are required to fix L&L kilns. Dyna-Glow element holders make changing elements easier than for any other kiln on the market. The uncompromised details of construction make service a rare issue in the first place. And because of the serviceability of L&L kilns most customers are able to perform their own service. We routinely sell parts for kilns that are 30 to 40 years old.
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THE BEST DOCUMENTATION FOR ANY KILN AVAILABLE
Each kiln comes with an incredible tabbed 3-Ring Binder instruction manual with over 200 pages of excellent and well organized information. We pooled our many years of technical experience to create one of the best troubleshooting guides in the business. We provide a 20 page visual parts list with photographs, part numbers, prices and helpful information to reduce confusion when ordering parts (parts-jupiter.pdf). We include 17 Orton Firing Tips with every instruction manual. Documentation, instructions and web-based help are continually updated in response to service feedback.
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| This 3-ring binder, included with your kiln, has a wealth of useful information. |
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EXPERT FACTORY SERVICE
If you bought your kiln from a local distributor call them first. We are also available for technical support, especially for more complicated control and electrical issues. We are committed to shipping most parts within one to two days. Although we embrace the newest technology to boost our service efforts we haven’t forgotten that people want answers from intelligent, knowledgeable people as soon as possible. Call our toll-free 800 number if you have a question that your local distributor can’t answer. If you need a local service person give us a call - we maintain an extensive list of local kiln service technicians.
Read this before you call for free support.
[Click here for all our email addresses and service contact information]
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